Kiosk Player Management

The Players Management tool allows users to create, search for, and view up to 1000 players associated with a Kiosk Agent.

Creating a Player

You can create a new Kiosk player by clicking the Create button at the top right of the Player Management screen. This will open the Create Player page, which requires you to fill in some details for the player account.

Field	Description
Agent Details	If you are an Agent level user, you won't need to select anything here. However, if you are a Master Agent or Head Office level user, you may need to select your downlines, depending on your permissions.
Personal Details	First Name - Optional. Last Name - Optional. Username - Required. You can click the Generate button next to the username field to have the system automatically populate the field with a 10-digit number. Email – Required. Once the account is created, the player's username and password will be sent to the email address provided, so please ensure that the email provided here is valid.

Field

Description

Agent Details

If you are an Agent level user, you won't need to select anything here. However, if you are a Master Agent or Head Office level user, you may need to select your downlines, depending on your permissions.

Personal Details

First Name - Optional.
Last Name - Optional.
Username - Required. You can click the Generate button next to the username field to have the system automatically populate the field with a 10-digit number.
Email – Required. Once the account is created, the player's username and password will be sent to the email address provided, so please ensure that the email provided here is valid.

Filtering the Players Management Table

Use the filters to refine your search criteria. Click the Submit button to view the results, or click Clear Filters to reset and start over.

Filter	Description
Entity Filters	Users can apply filters to view the data relevant to the entity. Only one value can be chosen from the drop-down menu. For menus with only one option, the option will be automatically displayed and selected.
Player	The results can be filtered for a single player's data by searching for them using the text box. This is an optional field. A player name can be entered, or an asterisk () can be used as a search wildcard. If a user clicks Submit* without entering a player name, the system will return a list of all the players under the selected Agent.

Filter

Description

Entity Filters

Users can apply filters to view the data relevant to the entity. Only one value can be chosen from the drop-down menu. For menus with only one option, the option will be automatically displayed and selected.

Player

The results can be filtered for a single player's data by searching for them using the text box.

This is an optional field.

A player name can be entered, or an asterisk (*) can be used as a search wildcard. If a user clicks Submit without entering a player name, the system will return a list of all the players under the selected Agent.

Functionality of the Kiosk Players Management Table

To adjust the filters for resubmission, click Filter (this may be displayed as an icon or as a link labeled +Filter).

Clicking on the Export button will provide the user with an Excel .CSV file of the table summary.

Upon clicking Submit, a list of players will be displayed in order of Latest Creation Date by default. Users may click the header of each column to sort the list in a different order, and can also drag and drop the column to a desired position in the table. Additionally, a search box is available to search by username. Upon logging in, the table will be sorted in the same order as the last log in.

Column Name	Description
Username	The name of the player's account.
Created On	The player's date of creation.
Current Balance	The player's current amount of money.
Last Deposit Date	The date of the last deposit made to the player account. This field may be empty if no deposit has been made.
First Name	The player’s first name.
Last Name	The player’s last name.
Email	The player’s email address. Ensure that a valid email address is provided here, as the player's password will be sent to this address. Emails have been masked for security purposes.
Status	By clicking on the lock icon, users can lock a specific player. A confirmation message will appear to confirm the action. If the user does not have permission to lock/unlock, clicking on the lock icon will open the deposit/withdraw pop-up. Locking a player will restrict their game play and prevent deposit/withdraw transactions.
Actions (Each icon is clickable)	The dollar icon opens the Cashier modal, allowing users to make deposits and withdrawals for a player. The key icon allows users to reset a player's password. The info icon opens up the Player Info page. The graph icon opens up the Player Dashboard. The trash can icon allows users to delete a player. The user can hover over the icon to view the tooltip. See the sections below for a detailed explanation of each action.

By clicking either on the row or the dollar icon, users can open the Cashier modal, enabling them to make deposits and withdrawals for a player.

Deposit/Withdraw - In the Cashier modal, users can make deposits and withdrawals for a player. They can enter the desired amount for deposit or withdrawal either by using the keyboard or by clicking on the + and - signs.
Withdraw All - Users can use the Withdraw All function to withdraw the entire remaining balance from a player’s account.
Player Balance - Displays the total balance of the player account. The total balance of the player's account will refresh automatically when the deposit or withdraw button is clicked.

Reset Password for a Player

By clicking on the key icon under Actions in the Player List, a reset password prompt will pop up. This allows you to reset the password of a player. Upon confirmation, a new password will be sent to the player's registered email address. To use a different email address, please update the Email field in the Player Info page. For security reasons, the Email field is masked.

Player Info

By clicking on the Info icon, the Player Info page opens, displaying the player's personal information, currency, and agent. In this page, the user can update the following fields:

First Name
Last Name
Email (For security reasons, the email field is masked)
Allow Progressive - Determines whether a player has permission to play progressive slot games by selecting the Yes/No radio buttons.
Bet Profiles - Users can utilize this section to choose a specific bet profile. The bet profile values are set according to the bet profile logic. Refer to Tools > Users Management > Betting Profiles Management for a detailed display regarding the bet profile logic.

Player Dashboard

The Player Dashboard offers users a quick view of a particular player account's information without needing to access the reports. This information includes the last 10 deposits, last 10 withdrawals, and the last 50 bets made by the player, with a link to Playcheck for each bet.

Delete

The trash can button under Actions can be clicked to delete a player's account, provided that the account balance is zero.