Playcheck

Provide the Player ID for query (Max: 50 characters). One Player ID at a time.

Provide the Player ID of the player that you are running the Playcheck for. Please only provide one Player ID per request form.

Inquiry Time Zone

Select the Time Zone of your query period.

Start Date of your query period. Not earlier than 28 days before

Provide the start date period for our agent to search for the Playcheck result.

End Date of your query period

Provide the end date period for our agent to search for the Playcheck result.

Provide the specific BetID / BetUID (if any)

Provide the relevant game round IDs (the BetID/BetUID/External Transaction ID) if you are looking for the Playcheck result of a specific game round.

Share with

Make sure you select Share with <organization name> when creating the ticket. The ticket will be shared with all users in your organization. Each user can click the Request button, and then select <organization name> to check this ticket.

Selecting No one will cause failures when creating the ticket.