The actionType parameter defines the various types of failed transactions.
|
Action Type |
Description |
Agent Action |
|---|---|---|
|
Rollback |
These are debit (wager) transactions which have been rolled back by the provider. This could be due to a problem that happened during the game, for example a dealer touching a table. In this case the player needs to be refunded |
The agent must check whether the amount has been deducted from the player's account. |
|
Credit |
These are credit (payout) transactions waiting to be confirmed by the agent. |
The agent must check if the amount has been credited to the player's account. |
|
Credit with |
These are credit (endgame) transactions that are currently pending confirmation from the agent. These transactions may or may not have a credit amount associated with them. |
The agent must check if the amount has been credited to the player's account. |
|
Action Type |
If the player's account has already been debited |
If the player's account has already been credited |
If nothing appears on the player’s account |
|---|---|---|---|
|
Rollback |
The player account must be manually credited in order to receive a refund for the rolled back transaction. |
- |
Nothing needs to be done by the Agent. |
|
Credit |
- |
Nothing needs to be done on the Agent’s system. |
The winnings must be manually credited to the player’s account. |
|
Credit with |
- |
The Agent needs to initiate a game shutdown on their system to reboot. |
The winnings must be manually credited to the player’s account and Agent must perform a game shutdown to reboot the system. |