PRP Board Ticket Submission for Promotions

Workflow

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How to Log the Jira Ticket

Access the PRP Jira board.
Click the Create button. A Create issue page will pop up.
Fill in the fields per the instructions below. Once you’re done with the form, click Create and your task will follow the workflow process.

Field	Notes
Project	Ensure that Platform Request Planning (PRP) is selected from the drop down menu.
Work Type	Choose Promotion.
Status	Ensure that Backlog is selected from the drop down menu.
Summary	Input a title.
Attachment	Attach any further documentation for context.
Linked Work Items	Ignore.
Description	Describe the task. Use the following as templates per task. If your task doesn’t fall under the following ticket formats, use the General format. General Format General Format Use this format for the description; all four sections must be filled out. Issue Briefly describe what the problem is. Scenario Explain what steps you took before the problem happened/or Explain what was happening before or what led to the need for this task. Actual Result Describe what actually happened/or Describe what's actually happening right now/or Describe what's missing right now Expected Result Describe your expectations after dev work Regular Game Launch Campaigns Regular Game Launch Campaigns Follow the instructions of updating the campaign images here Required information in the description section: URL Game List (with multiple game codes) Whether the game icons are large-size or small-size If there are more than 6 icons, the first 6 game icons will have larger resolutions. Fill out the following fields listed below: [Campaign] Content Code [Campaign] Type Currency [Promotion] Start Date [Promotion] Start Time (with time zone) [Promotion] End Date [Promotion] End Time (with time zone) Add new content codes in Campaign Add new content codes in Campaign Fill out the following fields listed below: [Campaign] Content Code Add new currencies/languages to the Campaign & Epic Win Add new currencies in the Campaign & Epic Win Follow the instructions here Required information in the description section: New currency codes and/or New languages Fill out the following fields listed below: Deployment Date Deployment Time (with time zone) Epic Win Epic Win Follow the instructions here Required information in the description section: Theme ID Site URL Fill out the following fields listed below: Deployment Date `Coming Soon Date` Deployment Time (with time zone) `Coming Soon Time` [Promotion] Start Date [Promotion] Start Time (with time zone) [Promotion] End Date [Promotion] End Time (with time zone) Currency Content due date Content link Add new currencies/languages to the Tournament Add new currencies in Tournament Follow the instructions here If there’s any upcoming tournaments that support the new currency/language, make sure the tournament banners are uploaded to the Canto folder before creating the ticket. Required information in the description section: New currency codes and/or New languages For Sweepstakes currencies, please indicate System and Display Currencies. Follow the instructions here for adding new system currency and here for adding new display currency. Fill out the following fields listed below: Content due date Deployment Date Deployment Time (with time zone) Disable game launch for MGW/Campaign/Tournament/New Game Promotion Page Disable game launch for MGW/Campaign/Tournament/New Game Promotion Page Required information in the description section: HO, MA, AG name Link of the disable game launch page (links can be found here) Fill out the following fields listed below: Deployment Date Deployment Time (with time zone) Game Add On (GAO) Game Add On (GAO) Fill out the following fields listed below: [GAO] Game List Link (links can be found here) Deployment Date Deployment Time (with time zone) Coin Store Offer List Coin Store Offer List Follow the instructions here Fill out the following fields listed below: [Store Item] Item List Link (links can be found here) [Store Item] Exclusive Headoffice List Link Deployment Date Deployment Time (with time zone) Headoffices that need VF & VT Games Headoffices that need VF & VT Games Follow the instructions here Required information in the description section: Confluence page link Indicate what HO Names you added to the page Fill out the following fields listed below: Deployment Date Deployment Time (with time zone) Coupons Coupons Follow the instructions here Required information in the description section: Confluence page links Coupon List Entity List Indicate what coupons you added to the page Fill out the following fields listed below: [Store Item] Item List Link (links can be found here) Deployment Date Deployment Time (with time zone) Add new currencies/languages to the MG World (including MG World, Coupon and MG Store) Add new currencies/languages to the MG World Follow the instructions here (will be linked to the internal help site page later) Make sure that you have already updated phrase, GAO and store offer list Required information in the description section: New currency codes and/or New languages Fill out the following fields listed below: [GAO] Game List Link [Store Item] Item List Link [Store Item] Exclusive Headoffice List Link Deployment Date Deployment Time (with time zone)
Priority	Assign a priority level for the task. Guidelines: High Critical issue, has present day implications. Need it done within the next week. Medium Can foresee it being a problem in/task for the near future. Need it done within the quarter. Low Needs to be done at some point, but there's no indication for when. Can be slotted in as work whenever there’s capacity.
Assignee	Assign to Product Manager - Barbie Lin
Reporter	Ignore
Teams	Ignore
Estimated Effort	Ignore
Project/Product	Ignore
PR Rank	Ignore
Components	Ignore
Due Date	Ignore
Remote Key	Ignore
Labels	Ignore
PreStatus	Ignore
Refer to the Description section for a list of required fields per ticket type
Deployment Date	Choose a date.
Deployment Time (with time zone)	Indicate a time with a time zone. eg. 14:00 GMT+8
Content Due Date	Choose a date.
[Promotion] Start Date	Choose a date.
[Promotion] Start Time (with time zone)	Indicate a time with a time zone. eg. 14:00 GMT+8
[Promotion] End Date	Choose a date.
[Promotion] End Time (with time zone)	Indicate a time with a time zone. eg. 14:00 GMT+8
[Campaign] Content Code	Indicate the contentCode.
[Campaign] Type	Choose a type from the drop down menu.
Language	Choose the language (multi-choice).
Currency	Choose the currency (multi-choice).
Visual Link	Input URL.
Content Link	Input URL.
[GAO] Game List Link	Input URL.
[Store Item] Item List Link	Input URL.
[Store Item] Exclusive Headoffice List Link	Input URL.